Auteur: Walker, John R.
Auteur: Miller, Jack E.
Editeur: John Wiley & Sons
Publication: 2015
Edition n°:
ISBN: 978-1-11914846-3
e-ISBN:
 
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Supervision in the Hospitality Industry, 8th Edition focuses on the different roles of employees from beginning leaders, newly promoted supervisor, or anyone planning a career in the hospitality field. A market leader, this text is widely used by thousands of students training for a career in the hospitality industry and current hospitality supervisors alike. Supervision is unique in that it does not solely rely on the supervisor’s point of view; instead, it considers the viewpoints of all levels of associates to create an informed picture of management and supervision in the hospitality industry.

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